Directions : You will hear a talk given by  single speaker. You will see three questions on each talk, each with four possible answers. Choose the best answers to each question.

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Question 1 of 15

Thank you for calling Computer Services, your neighborhood computer sales and repair service. Is your computer giving you problem! We'll have it up and running in no time. Our technicians are available to help you 24 hours a day, seven days a week. To speak with the Tech Support, please stay on the line. If you would like to purchase a new computer, press 1 to speak with the next available sales consultant. To make an appointment for a consultation in your home or office, press 2. For billing questions, press 3. To hear this menu again, press zero.



When can a customer speak with a technician?

Question 1 of 15

Question 2 of 15

Thank you for calling Computer Services, your neighborhood computer sales and repair service. Is your computer giving you problem! We'll have it up and running in no time. Our technicians are available to help you 24 hours a day, seven days a week. To speak with the Tech Support, please stay on the line. If you would like to purchase a new computer, press 1 to speak with the next available sales consultant. To make an appointment for a consultation in your home or office, press 2. For billing questions, press 3. To hear this menu again, press zero.



How can a caller make an appointment?

Question 2 of 15

Question 3 of 15

Thank you for calling Computer Services, your neighborhood computer sales and repair service. Is your computer giving you problem! We'll have it up and running in no time. Our technicians are available to help you 24 hours a day, seven days a week. To speak with the Tech Support, please stay on the line. If you would like to purchase a new computer, press 1 to speak with the next available sales consultant. To make an appointment for a consultation in your home or office, press 2. For billing questions, press 3. To hear this menu again, press zero.



What can a caller do by pressing 3?

Question 3 of 15

Question 4 of 15

Welcome to the first lecture in our series. We are fortunate to have as our speaker tonight Dr. Clothlide Swanson, who is visiting us as part of her book promotion tour. Dr. Swanson will talk with us tonight about her newest book, Small Business Success. She will explain the innovative business system that she has outlined in her book, a system that will result in success for any small-business man or woman. After the talk, Dr. Swanson's book will available for sale at back of the room for near the exit sign. Books are $25 each. Unfortunately, because of unforeseen circumstances, refreshments will not be served this evening. Don't miss next month's lecture on Thursday, March 1, when Arnold Jones will speak about customer relations in the twenty-first century.



What will Dr. Swanson talk about?

Question 4 of 15

Question 5 of 15

Welcome to the first lecture in our series. We are fortunate to have as our speaker tonight Dr. Clothlide Swanson, who is visiting us as part of her book promotion tour. Dr. Swanson will talk with us tonight about her newest book, Small Business Success. She will explain the innovative business system that she has outlined in her book, a system that will result in success for any small-business man or woman. After the talk, Dr. Swanson's book will available for sale at back of the room for near the exit sign. Books are $25 each. Unfortunately, because of unforeseen circumstances, refreshments will not be served this evening. Don't miss next month's lecture on Thursday, March 1, when Arnold Jones will speak about customer relations in the twenty-first century.



What will happen after the talk?

Question 5 of 15

Question 6 of 15

Welcome to the first lecture in our series. We are fortunate to have as our speaker tonight Dr. Clothlide Swanson, who is visiting us as part of her book promotion tour. Dr. Swanson will talk with us tonight about her newest book, Small Business Success. She will explain the innovative business system that she has outlined in her book, a system that will result in success for any small-business man or woman. After the talk, Dr. Swanson's book will available for sale at back of the room for near the exit sign. Books are $25 each. Unfortunately, because of unforeseen circumstances, refreshments will not be served this evening. Don't miss next month's lecture on Thursday, March 1, when Arnold Jones will speak about customer relations in the twenty-first century.



When will the next lecture take place?

Question 6 of 15

Question 7 of 15

Your comfort is important. That's why we developed the EZ Sit desk chair. Its special ergonomic construction supports your posture while you sit at your desk. Its high-class design looks great in any office. Go ahead and work at your computer all day. With the EZ Sit chair you'll feel so comfortable, you'll never want to leave your desk! But don't take  our word for it. Visit your local EZ Furniture Showroom and try out our chairs in person. Or phone our customer service line at (800) 387 - 9876 for a free catalog and order form. Mention this ad and receive a 15% discount off your first in-store or catalog purchase of an EZ Sit chair. Offer ends May 20.



What product is being advertised?

Question 7 of 15

Question 8 of 15

Your comfort is important. That's why we developed the EZ Sit desk chair. Its special ergonomic construction supports your posture while you sit at your desk. Its high-class design looks great in any office. Go ahead and work at your computer all day. With the EZ Sit chair you'll feel so comfortable, you'll never want to leave your desk! But don't take  our word for it. Visit your local EZ Furniture Showroom and try out our chairs in person. Or phone our customer service line at (800) 387 - 9876 for a free catalog and order form. Mention this ad and receive a 15% discount off your first in-store or catalog purchase of an EZ Sit chair. Offer ends May 20.



Where would this product be used?

Question 8 of 15

Question 9 of 15

Your comfort is important. That's why we developed the EZ Sit desk chair. Its special ergonomic construction supports your posture while you sit at your desk. Its high-class design looks great in any office. Go ahead and work at your computer all day. With the EZ Sit chair you'll feel so comfortable, you'll never want to leave your desk! But don't take  our word for it. Visit your local EZ Furniture Showroom and try out our chairs in person. Or phone our customer service line at (800) 387 - 9876 for a free catalog and order form. Mention this ad and receive a 15% discount off your first in-store or catalog purchase of an EZ Sit chair. Offer ends May 20.



How much is the discount?

Question 9 of 15

Question 10 of 15

Good morning and welcome to the weather update. The drought continues today with clear skies and plenty of sunshine. Temperatures will reach a high of around 85 degrees this afternoon, with overnight lows in the high sixties. Expect more of the same tomorrow and for the rest of the week. But don't despair. Change is in the air! Over the weekend a cold front will be moving in, bringing with it cloudy skies, so we should be getting that long-awaited rain by Sunday.



What is the weather like today?

Question 10 of 15

Question 11 of 15

Good morning and welcome to the weather update. The drought continues today with clear skies and plenty of sunshine. Temperatures will reach a high of around 85 degrees this afternoon, with overnight lows in the high sixties. Expect more of the same tomorrow and for the rest of the week. But don't despair. Change is in the air! Over the weekend a cold front will be moving in, bringing with it cloudy skies, so we should be getting that long-awaited rain by Sunday.



What will the high temperature be?

Question 11 of 15

Question 12 of 15

Good morning and welcome to the weather update. The drought continues today with clear skies and plenty of sunshine. Temperatures will reach a high of around 85 degrees this afternoon, with overnight lows in the high sixties. Expect more of the same tomorrow and for the rest of the week. But don't despair. Change is in the air! Over the weekend a cold front will be moving in, bringing with it cloudy skies, so we should be getting that long-awaited rain by Sunday.



When will the weather change?

Question 12 of 15

Question 13 of 15

If you travel frequently for business, you may find it difficult to maintain a healthful diet. When you're worm out from travel or work, you might just settle for the most convenient or cheapest meal - fast food, a salty snack, or a sweet dessert. Don't give up so easily. There is simple way to make sure you get your basic nutrition even while on the road. The solution is to make sure to eat a big breakfast every morning. Most restaurants offer healthful breakfast choices such as cereal and eggs. By eating a big breakfast you guarantee that you get at least one nutritious meal a day. In addition, you will have energy to work all morning.



Who is talk for?

Question 13 of 15

Question 14 of 15

If you travel frequently for business, you may find it difficult to maintain a healthful diet. When you're worm out from travel or work, you might just settle for the most convenient or cheapest meal - fast food, a salty snack, or a sweet dessert. Don't give up so easily. There is simple way to make sure you get your basic nutrition even while on the road. The solution is to make sure to eat a big breakfast every morning. Most restaurants offer healthful breakfast choices such as cereal and eggs. By eating a big breakfast you guarantee that you get at least one nutritious meal a day. In addition, you will have energy to work all morning.



What does the speaker recommend eating?

Question 14 of 15

Question 15 of 15

If you travel frequently for business, you may find it difficult to maintain a healthful diet. When you're worm out from travel or work, you might just settle for the most convenient or cheapest meal - fast food, a salty snack, or a sweet dessert. Don't give up so easily. There is simple way to make sure you get your basic nutrition even while on the road. The solution is to make sure to eat a big breakfast every morning. Most restaurants offer healthful breakfast choices such as cereal and eggs. By eating a big breakfast you guarantee that you get at least one nutritious meal a day. In addition, you will have energy to work all morning.



Why is this recommend?

Question 15 of 15