Directions : You will hear a talk given by single speaker. You will see three questions on each talk, each with four possible answers. Choose the best answers to each question.

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Question 1 of 15

May I have your attention, please? Train number 16 schedule to depart for New York City at 7:30 will begin boarding in five minutes. All passengers for New York, please approach Gate 11 now. Have your ticket ready to show the gate agent . This is an all reserved train. Please check your ticket to make sure you have a reservation on this train before approaching the gate. Carry-on luggage is permitted on this train and must be stored on the overhead racks. Let the gate agent know if you will need assistance with this.



What will happen in five minutes?

Question 1 of 15

Question 2 of 15

May I have your attention, please? Train number 16 schedule to depart for New York City at 7:30 will begin boarding in five minutes. All passengers for New York, please approach Gate 11 now. Have your ticket ready to show the gate agent . This is an all reserved train. Please check your ticket to make sure you have a reservation on this train before approaching the gate. Carry-on luggage is permitted on this train and must be stored on the overhead racks. Let the gate agent know if you will need assistance with this.



What gate will the train leave from?

Question 2 of 15

Question 3 of 15

May I have your attention, please? Train number 16 schedule to depart for New York City at 7:30 will begin boarding in five minutes. All passengers for New York, please approach Gate 11 now. Have your ticket ready to show the gate agent . This is an all reserved train. Please check your ticket to make sure you have a reservation on this train before approaching the gate. Carry-on luggage is permitted on this train and must be stored on the overhead racks. Let the gate agent know if you will need assistance with this.



What should passengers do with their luggage?

Question 3 of 15

Question 4 of 15

Thank you for calling the Prescott downtown office. If you know patty's extension, you may dial it anytime. To open a new account, press 1. To transfer funds between accounts, press 2. For questions about an existing account or to report a lost stolen credit card, press 3. To order checks, press 4. To apply for a loan press 5, To speak with a customer service representative, press 6. To hear this menu again, press zero at anytime.



What kind of a business is Prescott?

Question 4 of 15

Question 5 of 15

Thank you for calling the Prescott downtown office. If you know patty's extension, you may dial it anytime. To open a new account, press 1. To transfer funds between accounts, press 2. For questions about an existing account or to report a lost stolen credit card, press 3. To order checks, press 4. To apply for a loan press 5, To speak with a customer service representative, press 6. To hear this menu again, press zero at anytime.



What should a caller press to speak to a customer service representative?

Question 5 of 15

Question 6 of 15

Thank you for calling the Prescott downtown office. If you know patty's extension, you may dial it anytime. To open a new account, press 1. To transfer funds between accounts, press 2. For questions about an existing account or to report a lost stolen credit card, press 3. To order checks, press 4. To apply for a loan press 5, To speak with a customer service representative, press 6. To hear this menu again, press zero at anytime.



What can a caller do by pressing 0?

Question 6 of 15

Question 7 of 15

Are there times when you find your energy lagging at work? Many people do. Most people do their best work in the morning. After lunch, however, people often find that it  is hard to feel energetic enough to tackle the afternoon's work. How can you keep working productively until the workday ends? First, don't make the mistake of drinking coffee. After the caffeine has worn off, you will just feel more tried tan ever. Sugary snacks have the same effect. Instead, stand up and take a brisk walk around the office. Do this for five minutes every hour to stay refreshed and energized.



When do people often lack energy?

Question 7 of 15

Question 8 of 15

Are there times when you find your energy lagging at work? Many people do. Most people do their best work in the morning. After lunch, however, people often find that it  is hard to feel energetic enough to tackle the afternoon's work. How can you keep working productively until the workday ends? First, don't make the mistake of drinking coffee. After the caffeine has worn off, you will just feel more tried tan ever. Sugary snacks have the same effect. Instead, stand up and take a brisk walk around the office. Do this for five minutes every hour to stay refreshed and energized.



What does the speaker recommend to maintain energy?

Question 8 of 15

Question 9 of 15

Are there times when you find your energy lagging at work? Many people do. Most people do their best work in the morning. After lunch, however, people often find that it  is hard to feel energetic enough to tackle the afternoon's work. How can you keep working productively until the workday ends? First, don't make the mistake of drinking coffee. After the caffeine has worn off, you will just feel more tried tan ever. Sugary snacks have the same effect. Instead, stand up and take a brisk walk around the office. Do this for five minutes every hour to stay refreshed and energized.



How often should this be done?

Question 9 of 15

Question 10 of 15

Magruder's is closing its uptown branch, and everything in the store must go. Come on into find the bargains of a lifetime. Desks, chairs, computer stands, bookshelves, filing cabinets, you name it, we've got it on sale. You won't have to look far to find bargains here. Everything is marked down 65% off its usual price. The sales begins next week and continues until the end of the month. Don't miss this sale. We promise you won't go home empty-handed.



What is sold Magruders

Question 10 of 15

Question 11 of 15

Magruder's is closing its uptown branch, and everything in the store must go. Come on into find the bargains of a lifetime. Desks, chairs, computer stands, bookshelves, filing cabinets, you name it, we've got it on sale. You won't have to look far to find bargains here. Everything is marked down 65% off its usual price. The sales begins next week and continues until the end of the month. Don't miss this sale. We promise you won't go home empty-handed.



How big discount is offered?

Question 11 of 15

Question 12 of 15

Magruder's is closing its uptown branch, and everything in the store must go. Come on into find the bargains of a lifetime. Desks, chairs, computer stands, bookshelves, filing cabinets, you name it, we've got it on sale. You won't have to look far to find bargains here. Everything is marked down 65% off its usual price. The sales begins next week and continues until the end of the month. Don't miss this sale. We promise you won't go home empty-handed.



When does the sale end?

Question 12 of 15

Question 13 of 15

Are you feeling bored at your job? Do you want to be earning more money? At the Computer training Institute, we will train you to become a sought - after, high - earning computer technician. You will learn how to repair computers and related equipment. After you finish our six - month course, our employment office will prepare you for job interviews and help you find position as a computer technician or technical assistant. Take advantage of our special low tuition. You pay $2,000 for six months of training. That's all! New courses start soon. Visit our website today to sign up.



What is being offered?

Question 13 of 15

Question 14 of 15

Are you feeling bored at your job? Do you want to be earning more money? At the Computer training Institute, we will train you to become a sought - after, high - earning computer technician. You will learn how to repair computers and related equipment. After you finish our six - month course, our employment office will prepare you for job interviews and help you find position as a computer technician or technical assistant. Take advantage of our special low tuition. You pay $2,000 for six months of training. That's all! New courses start soon. Visit our website today to sign up.



How much does it cost?

Question 14 of 15

Question 15 of 15

Are you feeling bored at your job? Do you want to be earning more money? At the Computer training Institute, we will train you to become a sought - after, high - earning computer technician. You will learn how to repair computers and related equipment. After you finish our six - month course, our employment office will prepare you for job interviews and help you find position as a computer technician or technical assistant. Take advantage of our special low tuition. You pay $2,000 for six months of training. That's all! New courses start soon. Visit our website today to sign up.



How can one take advantage of the offer?

Question 15 of 15